Privacy Policy

Last Updated: January 29, 2026

At ShikshaNXT, we understand the critical importance of data privacy, especially when it comes to educational institutions. This Privacy Policy outlines how we collect, use, process, and protect your information when you use our school management system.

Information We Collect

• School Administrative Data: Institution name, address, contact details, administrator information.
• User Data: Names, email addresses, roles (teacher, administrator, staff), profile pictures, and login credentials.
• Student Information: Basic details, enrollment information, educational records, attendance, and performance data.
• Financial Information: For fee management purposes, including payment records and billing information.
• Usage Data: Information about how the platform is accessed and used, including login times, features accessed, and system metrics.

How We Use Your Information

• Provide Core Services: Enable school management functionalities including student information management, attendance tracking, fee management, and reporting.
• Improve Our Platform: Analyze usage patterns to enhance features, fix issues, and develop new capabilities.
• Communication: Send important updates, notifications, and respond to support inquiries.
• Security: Monitor and maintain platform security, detect and prevent unauthorized access.
• Compliance: Meet legal and regulatory requirements for educational data management.

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction:

• 256-bit Encryption: All data is encrypted both in transit and at rest.
• SSL Secure Connections: Secure browsing experience through HTTPS protocols.
• Role-Based Access Controls: Ensure users can only access information relevant to their role.
• Regular Security Audits: Continuous assessment of our security infrastructure.
• Data Backups: Regular automated backups to prevent data loss.

Data Retention

We retain your data for as long as your institution maintains an active subscription to our service, plus a reasonable period thereafter for backup, archival, or legal compliance purposes. Upon termination of service, you can request data export and complete deletion of your institution's information.

Third-Party Services

ShikshaNXT may utilize select third-party services to enhance platform functionality. These services include cloud hosting, payment processing, and communication tools. All third-party providers are carefully selected based on their security standards and compliance with educational data protection requirements.

Your Rights

As an educational institution using our platform, you have the right to:

• Access, correct, or update the data you've provided to us
• Request export of your institution's data in a standard format
• Request deletion of your data, subject to legal retention requirements
• Receive notifications of significant changes to our privacy practices
• Lodge concerns or complaints about our data handling practices

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify administrators of significant changes via email and through notices on our platform. The most current version will always be available on our website.